1. Schedule an appointment with our technical support staff at your convenience: https://zanerbloser.acuityscheduling.com/
2. E-mail: email@example.com
3. Phone: 800.377.0824
Zaner-Bloser Technical Support is available from 8AM to 6PM Eastern, Monday through Friday.
|Hardware||Microsoft® Windows®||Mac OS X|
|Processor||2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks||Intel Core™ Duo 1.33GHz or faster processor|
|Memory||512MB of RAM|
|Graphics Memory||512MB of graphics memory|
|Monitor Resolution||1024 x 768 or higher|
|Windows®||Windows 8||Microsoft® Internet Explorer® 10.0+, Mozilla Firefox® 26.0+, Google Chrome™ 30.0+|
|Windows 7 (32-bit and 64-bit)||Microsoft® Internet Explorer® 9.0+, Mozilla Firefox® 26.0+, Google Chrome™ 30.0+|
|Windows XP (32-bit) Service Pack 2+||Microsoft® Internet Explorer® 9.0+, Mozilla Firefox® 26.0+, Google Chrome™ 30.0+|
|Mac OS®||Mac OS X v10.7+||Safari® 6.2+, Mozilla Firefox® 26.0+, Google Chrome™ 30.0+|
|Adobe® Flash® Player||Flash Player 10+||NOTE: If your Flash player version is below the version required by the products, you will be prompted to update your Flash player. The products will not launch on a lower version of Flash player than is required, so you will not have the option to run the products until you have updated your Flash player. It is a one-time update. If your district IT policy prohibits teachers performing this upgrade, schools should plan with their IT group to perform this upgrade on any computers using the ZB software.|
|Internet Speed:||1Mbs per user||1Mbs per user|
|Mobile Platform||Minimum Platform Version||Tablet Type||Browser|
|Android™*||Android™ 4.0, Ice Cream Sandwich, or later||7” Tablets and above such as Google Nexus 7™, Samsung Galaxy Note®. 1024x768 minimum display, 1 GB RAM.||Google Chrome™|
|Chromebook™**||Chrome OS 30+||1.4GHz Processor and above, 11” Screen and above, 1024x768 minimum display resolution, 2GB RAM.||Google Chrome™ 30.0+|
|iOS||iOS 7.0 or later||iPad 2 or later||Mobile Safari, Google Chrome™|
*Android devices are supported for Strategies for Writers Next Generation Assessment Edition only.
**Chromebook does not offer native support for PDF Forms.
Mac and Safari are registered trademarks of Apple, Inc.
Windows, XP, and Internet Explorer are registered trademarks of Microsoft Corporation.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Adobe and Flash are registered trademarks of Adobe Systems Incorporated.
Chrome and Chromebook are registered trademarks of Google Inc.